How permissions work

Every action in MyPigeons is gated by two questions: who you are and which scope you are acting on. Are you signed in? Are you connected to the fancier whose pigeons you want to edit? Are you an administrator of the club whose race you want to start?

Two things determine the answer:

• Your account - anonymous, registered, or registered and connected to a fancier record (a "validated fancier"). This sets the baseline.
• Your administrator rights - separate records that grant you administrator powers over a specific club, organisation, or topic. They are managed independently of your account and can be revoked at any time.

Higher administrator roles inherit the powers of lower ones inside their scope. An organisation administrator can do everything a club administrator can do for any club in that organisation; a country administrator can do everything an organisation administrator can do for any organisation in that country.

Anonymous visitor

You are an anonymous visitor when you open MyPigeons without signing in. The platform never blocks you from reading public information, but every action that would change data or expose private details is hidden.

What you can do without signing in:

• View public race results - final standings, on-the-fly leaderboards, and arrival lists.
• View public training results.
• View an organisation's public profile, race plan, and member list.
• Open the maps view of arrivals on a public race.
• Report an arrival to a club race - but only if the organisation has explicitly enabled anonymous reporting (most do not). Otherwise sign in first.

Registered user (no fancier yet)

A registered user has signed up and confirmed an email address but has not yet been linked to a fancier record. New accounts always start in this state. From here you can request to be connected to your fancier, or request administrator rights.

In addition to everything an anonymous visitor can do, you can:

• Request to be connected to your fancier record (the "validated fancier" link). Until that request is approved by an administrator, you cannot manage any pigeon or training data.
• Ask your country administrator for administrator rights to a club, an organisation, or a specialised role. The country administrator sets up the right manually for you; there is no in-app request form.
• Edit your own account profile (name, email, password, preferred language).
• Report an arrival to a club race when the organisation requires arrivals to come from registered users.

Fancier

A fancier is a registered user whose account has been linked to a fancier record in the database. The link must be approved by an administrator of the relevant organisation. Once approved, you have full control over your own data and can be added to club races and trainings.

A single user account can be linked to several fancier records when allowed by the federation - for example a fancier who is also part of a community loft, or a partnership account.

In addition to everything a registered user can do, you can:

• Manage your own pigeon listing - add new pigeons, edit pedigree, mark sold/lost/dead, upload photos.
• Manage your own loft equipment - pair a BENZING device, configure the smart loft sensor.
• View your private fancier homepage with personal statistics and pigeon history.
• Create and run private BENZING Live training races, invite other fanciers, and view the results.
• Be entered into club races by your club administrator and have your arrivals counted in the official results.
• Connect a private BENZING Live training to the official club race when your federation enables that workflow.
• Receive automated arrival reports from your loft sensor when your federation has enabled the smart loft features.

Club administrator

A club administrator manages a single club inside a base organisation. They can run everything that happens inside the club but cannot reach into the parent organisation's structure or settings.

How to obtain it: contact your country administrator and ask them to grant you the club-administrator right for the specific club. They configure it for you directly.

Scope: a single club. If you administer multiple clubs you have a separate club-administrator record for each of them.

In addition to everything a fancier can do, you can:

• Approve fancier-link requests so that your members can manage their own pigeons and trainings.
• Edit any pigeon record that belongs to a member of your club.
• Manage club memberships - add or remove fanciers from the club for a given season.
• Create and manage club trainings (training races run for the whole club).
• Manage basketing for races your club takes part in - pair pigeons to clocks, print basketing lists, run the basket check session.
• Report and manage arrivals on behalf of fanciers in your club.
• Configure club hardware - BENZING Clubsystem, Bricon, Tauris, and other clocks paired with the club.
• Edit basic club settings (display name, logo, contact details).
• View arrivals reported by your members at any race in the parent organisation.

Organisation administrator

An organisation administrator manages a base organisation, sport club, Smart Club, or Community Loft. This is the everyday administrator role for federation work - most race plan, results and competition decisions happen at this level.

How to obtain it: contact your country administrator and ask them to grant you the organisation-administrator right for the specific organisation. They configure it for you directly.

Scope: a single organisation. Inside that scope you also have full club-administrator powers for every club that belongs to your organisation.

In addition to everything a club administrator can do, you can:

• Edit the organisation's settings - code, name, time zone, logo, description, and the "allow remote evaluation" switch.
• Build and edit the season race plan - add races, set distances and basketing windows, manage the liberation point list.
• Calculate competition results for your organisation, including bulk recalculation of all competitions when result types change.
• Define types of results that decide which fanciers are included in each calculation.
• Manage seats and the active fancier count under your subscription, and decide which fanciers are billable for the season.
• Connect private BENZING Live races to club races and disconnect them when needed.
• Run live race operations - open the basketing screen for clubs in your organisation, monitor live arrivals across every club.
• Manage club hardware on behalf of any club in your organisation.
• Approve, deny, and revoke administrator-rights requests for clubs underneath you.
• Edit any fancier record that belongs to your organisation (subject to the federation's "fancier database access" setting - see specialised rights below).
• Manage the upcoming exhibition for your organisation, including the default exhibition card image and per-pigeon exhibition data.
• Combines and the national organisation only: tick which child organisations belong to the combine or to the national level.

Country administrator

A country administrator looks after the entire federation in one country. The role is assigned by the MyPigeons platform team rather than requested through the access management page, because it touches every organisation in the country and needs to be set up centrally.

Scope: every organisation, club, and fancier in your country.

In addition to everything an organisation administrator can do, you can:

• Approve, deny, and revoke administrator-rights requests for any organisation in the country.
• Create new base organisations, combines, sport clubs, Smart Clubs, and Community Lofts; assign administrators to them.
• Manage the country's competition templates - add new championships, edit eligibility rules, change the calculation order.
• Run bulk competition calculations across every organisation in the country.
• Open and manage exhibitions at the federation level.
• Upload and parse the federation's pigeon-database file (German "L" file, Slovak UCH export, equivalent national imports).
• Finalise national-level arrivals so they can be merged into the official national results.

Global administrator (MyPigeons staff)

A global administrator is a member of the MyPigeons support and engineering team. The role cannot be requested. Global administrators have access across every country and are used for platform support, troubleshooting, and the rare cross-federation operation that no national administrator can perform on their own.

You only see global administrators in action when:

• Helping you recover an account that no local administrator can reach.
• Investigating a bug that crosses federation boundaries.
• Performing a manual data fix that the standard screens do not expose.

Specialised administrator rights

Beyond the four "tier" roles above, MyPigeons has nine specialised administrator rights. Each one unlocks a single area of the platform - they are sized small on purpose so that a federation can hand out exactly the powers a person needs without giving them everything an organisation administrator has.

Specialised rights are granted by the country administrator the same way as the tier roles - contact them and ask. Some have a club or organisation scope; others apply across the whole platform.

Pigeon listing administrator

Scope: a single club. Lets the holder view and edit the pigeon listing of every fancier in the club, regardless of whether the listing is otherwise public. Use it for clubs where a single secretary maintains all members' listings.

Liberation administrator

Scope: a single organisation. Authorises the holder to start races - to enter the official liberation time and weather, close the basketing window, and trigger the on-the-fly leaderboard. This is the role typically held by the convoyer.

Reported arrivals administrator

Scope: a single organisation. Lets the holder approve, deny, or correct arrivals that fanciers have reported at the national level so the arrivals can be merged into the official results.

Access management administrator

Scope: a single organisation. Lets the holder open the access management screen for that organisation - to see who currently holds which rights and which fanciers are linked to which user accounts. Day-to-day granting still flows through the country administrator; this right is mainly used as a read-only audit view for organisation officers.

Fancier database administrator

Scope: the whole platform. Lets the holder import, export, and edit any fancier record across the federation. This is a sensitive right - it includes private contact details and is usually reserved for the federation's database secretary.

A federation can also restrict normal organisation administrators from editing their members' fancier records via the fancier database access setting; in that case all fancier-record edits flow through this role.

Translations administrator

Scope: the whole platform. Lets the holder edit the user-interface translations from inside MyPigeons. Each translator typically focuses on one language but the right itself is platform-wide. Used by community translators.

Liberation points administrator

Scope: the whole platform. Lets the holder add and edit liberation points (release sites) used across all federations - coordinates, names, and country assignments. The list rarely changes; the role is held by a small group of geography editors.

Organisation structure administrator

Scope: the whole platform. Different from the organisation-administrator role described earlier. This specialised right lets the holder edit the organisation hierarchy itself - create combines, move clubs between base organisations, and similar structural changes - without giving them race-running powers.

Live data administrator

Scope: a single organisation. Authorises the holder to view the live BENZING Live arrival stream for every race in the organisation, including the technical clock-side data. Useful for federation broadcasters and convoyer assistants.

How to obtain access

There is no in-app form for requesting administrator rights. The country administrator manages every administrator right for the federation manually, and the rights are granted through direct contact:

1. Sign in to your account so the country administrator can find your record.

2. Contact the country administrator (email, phone, or any communication channel your federation uses).

3. Tell them which role you need and the scope - which club, which organisation, or which specialised right.

4. The country administrator opens the access management screen and adds the right to your account directly. The role is active as soon as they save it.

Who grants what:

• Club-administrator and organisation-administrator rights, and every specialised right - your country administrator.
• The country-administrator role itself - the MyPigeons platform team. Federations agree on who holds it during onboarding.
• Anything platform-wide that the country administrator cannot reach (very rare) - the MyPigeons platform team, via the country administrator.

Action lookup - what role do I need to...

A short reference for the most common questions. The role listed is the smallest role that unlocks the action; higher roles inherit it inside their scope.

Manage my own pigeons

Fancier - your account must be linked to your fancier record.

Run a private training with my BENZING Live device

Fancier - no extra rights needed.

Connect my private training to the official club race

Fancier (your federation must allow remote evaluation). For batch operations across the whole club, organisation administrator.

Edit a clubmate's pigeon listing

Pigeon listing administrator (club scope), or club administrator.

Add a new fancier to my club

Club administrator - and fancier database administrator if your federation has restricted fancier-record edits.

Print basketing lists for the whole club

Club administrator.

Run a basket check session

Club administrator.

Start a race (enter liberation time)

Liberation administrator (organisation scope), or organisation administrator.

Build the season race plan

Organisation administrator.

Calculate competition results

Organisation administrator - your subscription must have enough seats for the active fancier count.

Recalculate every competition for the season

Organisation administrator (single organisation), or country administrator (every organisation in the country).

Approve a fancier-link request

Club administrator (for your club), or organisation administrator (for any club in your organisation).

Grant administrator rights to another user

Country administrator. Other administrators cannot grant rights themselves - they refer the request on.

Edit organisation settings

Organisation administrator.

Decide which child organisations belong to a combine

Country administrator.

Import the federation's pigeon-database file

Country administrator (or fancier database administrator for the import flow alone).

Edit user-interface translations for my language

Translations administrator.

Add a new release site / liberation point

Liberation points administrator.

Approve reported arrivals at the national level

Reported arrivals administrator (organisation scope).

Read the live BENZING Live stream during a race

Live data administrator (organisation scope), or organisation administrator.

Manage upcoming exhibitions

Organisation administrator (one organisation), or country administrator (all organisations).

Move a club between base organisations

Organisation structure administrator, or country administrator.

Recover a locked-out account that no local administrator can reach

MyPigeons staff (global administrator) - contact support.